Terms of Use

Remedy Terms of Use updated April 3, 2020

Remedy Clinical, Inc. provides its service presently located at www. remedy.pro to you upon the terms and conditions set out below. By registering, you agree to abide by the terms of this Agreement.

When using particular Services, You agree that You are subject to all additional User Agreements and posted policies or rules which are applicable to or that are posted in conjunction with those Services.

We may amend this Agreement, implement policies and amend such policies at any time by posting the amended terms or policies on our site. Except as stated below, all changes are effective 30 days after they are initially posted on our site. Your continued use of the Service after the respective Policy or amendment comes into force constitutes Your agreement to the change. We will endeavour to give You notice by email of these proposed changes. Upcoming changes will be posted on this page, accessible from the “Terms of Use” or "User Agreement" link. In addition, You can set Your Preferences to receive email notification of all policy updates. You may review the current Agreement prior to using the service at any time at our User Agreement page.

Description of Services

Remedy provides patients, with a personal health record and communication software system, that allows patients to store key healthcare data. Provides physicians and allied healthcare professionals with a real time scheduling system, videoconferencing platform and secure communication tools, that allows Physicians and allied healthcare practitioners to communicate with patients. This system is PIPEDA & HIPAA compliant and kept in a secure network environment.

Without limiting the generality of the foregoing, Remedy provides a digital platform, and does not provide direct medical care.

You also understand and agree that the contents of the Service, such as text, graphics, images, and other material ("Content") contained on the remedy.pro site is for information purposes only and is not intended to be medical advice and should not be used to diagnose or directly treat a health problem or disease.

If You think You may have a medical emergency or any condition requiring immediate attention, call Your doctor or 911 immediately. By accepting the terms and conditions of this Agreement, You acknowledge and agree that Remedy is not providing medical advice and is not responsible directly or indirectly, for any loss, damage, injury, cost or expense incurred by You, however caused.

Your Registration Obligations

In consideration of Your use of the Service, You agree to: (a) provide true, accurate, current and complete information about Yourself as prompted by the Service's registration form (such information being the "Registration Data") and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If You provide any information that is untrue, inaccurate, not current or incomplete, or Remedy has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Remedy has the right to suspend or terminate Your account and refuse any and all current or future use of the Service (or any portion thereof).

Remedy is concerned about the safety and privacy of all its users, particularly children. For this reason, parents of children under the age of 13 who wish to allow their children access to the Service must create a Remedy Family Account. When You create a Remedy Account and add Your child to their account, You certify that You are at least 18 years old and that You are the legal guardian of the child/children listed on the Remedy Account. By adding a child to Your Remedy Account, You also give Your child permission to access all of the Services offered on the site. Please remember that the Service is designed to appeal to a broad audience. Accordingly, as the legal guardian, it is Your responsibility to determine whether the Service or Content is appropriate for Your child.

You will receive a password and account designation upon completing the Service's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under Your password or account. You agree to (a) immediately notify Remedy of any unauthorized use of Your password or account or any other breach of security, and (b) ensure that You exit from Your account at the end of each session.

Use of The platform

You understand that Remedy Clinical is a digital technology platform which facilitates users to connect and communicate with their own family physicians and allied healthcare professionals. Family physicians and allied healthcare professionals who have signed up to use the platform are independent healthcare providers and we are not party to the relationship between them and you.


In consideration for accessing or using this site, you agree to indemnify and hold remedy, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorneys' fees arising from your use of this site and your use of the content and interaction with remedy’s services. You hereby further waive the provisions of California civil code section 1542, which states: "a general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.

Disclaimer of Warranty

The service and content contained on remedy is provided "as is", with no written or implied warranties of any kind, including without limitation the warranties of fitness for a particular purpose. without limiting the generality of the foregoing, links to non-remedy sites are provided for convenience only and are accessed at your own risk. remedy has not produced the information available on these sites and, while deemed reliable, remedy and its affiliates do not guarantee its timeliness, sequence, accuracy, adequacy or completeness and make no warranties with respect to results to be obtained from its use. any opinions or recommendations expressed therein are solely those of the third party.

user understands and agrees that remedy is not liable for any indirect, incidental, special, consequential or exemplary damages including but not limited to damages for loss of revenues, profits, goodwill, use, or other intangible losses even if remedy has been advised of the possibility of such damages. by your use and access, you agree that remedy is liable only to the extent of actual out of pocket damages incurred by you, not to exceed u.s. $500 and excluding pain and suffering. remedy is not liable for any personal injury, including death, caused by your use or misuse or arising from your access of the web site, content, or public area (as defined below). any claims arising in connection with your use of the web site, any content, or the public areas must be brought within one (1) year of the date of the event giving rise to such action occurred. some jurisdictions do not allow the exclusion of certain warranties or conditions, or the limitation or exclusion of liability for incidental or consequential damages.


Notices to You may be made via either email or regular mail. The Service may also provide notices of changes to this Agreement or other Policies or matters by displaying notices or links to notices to You generally on the Service. While Remedy may give You notices from time to time, it is not obligated to do so.


Remedy or User may terminate this Agreement for any reason on 30 days’ notice. Remedy may also terminate this Agreement without notice upon the breach of this Agreement by User. In its' sole discretion, Remedy may also suspend User access to the Service without notice for a period not exceeding 30 days while it determines if a material default has occurred.


Remedy Inc's head office is based in British Columbia, in Canada. The following provisions survive the expiration or termination of this Agreement for any reason whatsoever: Liability, User Submissions, Indemnity, Jurisdiction, and Complete Agreement.


This agreement is governed by and shall be interpreted in accordance with the laws of British Columbia and Canada. You expressly agree that the exclusive jurisdiction for any dispute with Remedy relating in any way to the Service and Content or Private Consultants is the courts of competent jurisdiction in British Columbia.


Remedy’s obligations pursuant to this Agreement are subject to interruption and delay due to causes beyond its reasonable control such as acts of God, acts of government, war or other hostility, civil disorder, the elements, fire, explosion, power failure, equipment failure, industrial or labour dispute, inability to obtain necessary supplies and the like.

If any provision of this Agreement is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Agreement, which shall remain in full force and effect. No waiver of any of the terms of this Agreement shall be deemed a further or continuing waiver of such term or condition or any other term or condition. This Agreement constitutes the entire agreement between You and Remedy with respect to the use of the Service, and Content.

Copyright Agent

Remedy respects the intellectual property of others, and we ask our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide Remedy’s Copyright Agent the following information:

An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;

A description of the copyrighted work that you claim has been infringed;

A description of where the material that you claim is infringing is located on the site:

Your address, telephone number, and email address;

A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law

A statement by you made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Remedy’s Copyright Agent for Notice of claims of copyright infringement on its site who can be reached as follows:

By E-mail: info@Remedy.com

Contact Remedy

We hope You find the Service helpful and convenient to use. Questions or comments regarding this website should be directed by E-mail to: info@remedy.pro.

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