Privacy Policy

We are committed to you, your health, your privacy and security. As part of our commitment to you, our privacy policy ensures the information that you enter in the Remedy secure communication app is kept safe and secure on Canadian servers. Our technology is encrypted for privacy and security measures. We comply with The Personal Information Protection and Electronic Documents Act (PIPEDA) Canadian law and Health Insurance Portability and Accountability Act’s (HIPAA) US regulations. Under the PIPEDA and HIPAA privacy regulations, patients must be informed about how their Personal Health Information (PHI) will be used and given the opportunity to object to, or restrict, the use or release of their information.

Sharing Your Personal Health Information

We use the highest technical measures to safeguard your information; You and only you control your information and have the right to decide who you share that information with. Aggregate information such as number and or percentage of users with a particular condition, with no individual identifiers, may be used for research purposes. We do not share your information with any organization or individuals unless you ask us to.

Accepting Our Privacy Policy

By using our Personal Health Record or any of our other services, including the secure communication app, you agree to this policy. We will also emphasize this during the initial sign-up or account creation process, where you will be expressly asked to agree. Once you agree, the policy is legally binding.